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Disclaimer: I just want to make one thing very clear. I'm not raising my voice against Cuban Pete's as a business but for the promotion tactics it has employed. I'm sure it's a fine establishment. Heck, the place actually sounds decent...until we all got spammed on our phones. We only implore you to review how you are promoting your business--or more like how your promoter is doing it--and to seize sending us unsolicited and unwanted text messages. Just leave us alone, that is all we are asking.
First off, I have to say I didn't think my post would stir up so much outrage and support from everyone from posting about Cuban Pete's text spam the first time, here and over on Yelp. Getting spammed on your cell phone does make for a big outrage, apparently. And I was glad I started us in motion. So, thank YOU!
I just want to drop in some updates since we start down this path.
First of all, don't think for a minute that your filing with the FCC falls on deaf ears. After filing online with the FCC, I got the Attestation form in the mail that I need to send back to "attest to the accuracy" of the complaint. In this form, the FCC also listed what counts as illegal.
The FCC's band on sending "spam" to wireless devices applies to all commercial messages -- messages for which the primary purpose is to advertise or promote a commercial product or service -- unless you have provide prior express authorization for the message to be sent.
Obviously, what we have been receiving is NOT authorized.
Meanwhile, over at Yelp, we have sparked a bit of a revolution with people coming through complaining of the same thing. Some of our reviewers, however, have had their reviews removed, included the update from yours truly, because it violates the Yelp guideline which was that we were supposed to review the place once we have been there for their food and services.
I would argue that although we have not (and will never) set foot at Cuban Pete's, we have been exposed to their services via their illegal (and annoying) promotion practice, and we should be able to raise our voices there. Patrons can make up their own mind if they want to frequent the place or not, but know about their marketing tactics. And for those whose reviews were removed, I have seen them bravely re-post. I commend you, good sirs and madams!
If you haven't done so, please file a complaint with the FCC and voice your opinion on Yelp.
Thanks again for rising up to fight against text spam! Fight on!
Comment
Comment by oakley b on March 8, 2011 at 6:30pm I guess I'm late to the fight. Kevin Ferguson of KPCC got his spam back in January. And actually find some horribly racist tweets to top that off. My goodness.
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